Fraud Prevention
Protect your money. Outsmart the scammers. Stay safe with expert tips and real-life lessons.
Why Fraud Prevention Matters
Digital banking offers speed and convenience—but also comes with risks. Knowing how to protect your
personal and financial information is key to building trust, reducing losses, and empowering your
financial journey.
Common Fraud Types
- Phishing (fake emails, SMS, or calls)
- ATM/POS skimming
- Loan or job offer scams
- Account takeover via social engineering
- Fake investment opportunities
How to Protect Yourself
- Never share your BVN, OTP, or PIN with anyone.
- Always confirm account names before sending money.
- Use strong passwords and update them regularly.
- Contact GRANTS MFB directly if you suspect suspicious activity.
- Download the GRANTS MFB app only from official sources.
Frequently Asked Questions (FAQs)
How do I report fraud on my GRANTS MFB account?
Immediately call our support or visit your nearest branch. You can also report using our fraud
hotline or via the in-app report tool.
Can I recover money sent to a scammer?
In some cases, yes—if reported quickly. Always act immediately and provide all transaction details.
What’s the safest way to verify loan or promo messages?
Only trust communications from official GRANTS MFB channels. When in doubt, contact us directly
before acting.
How do I know if a link or app is fake?
Check the URL spelling, avoid unsolicited downloads, and only use links from grantsmfb.com or our
verified social handles.